I am having trouble in proceeding to the next step of NBI online application. I am getting the error message below.
"Please make sure you have not mistyped your reference number and payment date/birthdate".
I have entered the reference number and the date of payment several times but no go. I even confirmed all the details from the staff of Villarica Pawnshop (where I made the Gcash transaction) and all the details I have are fine. The staff showed me the text message that the transaction was successful and was received by NBI.
If you have the same issue that I am getting and was able to resolve it, please let me know. It will be much appreciated. Thanks a lot.
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